Withdrawing Your Balance to Your Wallet
When you want to move your balance back to your wallet, head to the withdrawal section under your account page. We support DANA, OVO, and GoPay for payouts, so the money lands in the same wallet you use for everything else. Before a withdrawal goes through, your account needs to pass the verification step described below — this protects your funds and
confirms the wallet belongs to you. Once verification is done, subsequent withdrawals follow the same short process each time. We aim to process withdrawal requests without unnecessary delays, though actual clearing time depends on your wallet provider.
- Go to withdrawals — Open your account page and select the withdrawal option. You will see your available balance and the minimum withdrawal amount.
- Select your payout wallet — Choose DANA, OVO, or GoPay. Make sure the wallet number matches the one registered on your verified account.
- Enter the amount — Type in how much you want to withdraw, staying within your available balance, then submit the request.
- Confirmation sent — A confirmation notification goes to your registered contact. The withdrawal moves to your wallet once our checks complete and the wallet clears it.