What We Collect and Why We Collect It
When you open an account with us, we collect the details you submit during registration — your name, email address, and contact number. When you make a deposit or withdrawal using DANA, OVO, or GoPay, we record the transaction reference, wallet identifier, and amount to verify
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the payment and keep your account accurate. We also collect device and session data — browser type, IP address, and login timestamps — to detect unusual access patterns and protect your account from unauthorised entry. If you contact our support team, we keep a record of
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that conversation to track your query through to resolution. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those rails need to complete your transaction. We retain account data for as
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long as your account is active and for the period required under applicable law. You can request a copy of your data or ask us to delete it by reaching our support team through the contact paths listed on this page. Availability of all services depends
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on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.